What should I do if I need to file a claim?

Filing a claim is how you request payment or assistance from your insurance provider after an insured event occurs. Following the correct process ensures faster processing.

Steps to file a claim:

1. Notify your insurer immediately – Contact your insurance provider as soon as possible after the incident.

2. Provide incident details – Include what happened, when it happened, and where.

3. Submit supporting documents – Examples include photos, police reports, receipts, and any relevant contracts.

4. Follow up with your insurer – The insurer may send an adjuster or request additional information to process the claim.

Example: If a delivery truck in your fleet is involved in an accident, submit a claim including accident details, photos of damage, and driver statements. The insurer evaluates coverage, determines liability, and issues payment or repairs according to the policy terms.